A Family Mocked My Service and Walked Out on an $850 Bill — but I Managed to Turn the Situation in My Favor
When a family skipped out on their $850 restaurant bill, I thought my world had just collapsed. But thanks to my manager’s clever thinking—and an unexpected ally—we managed to flip the situation in a way they never saw coming. Anyone who has worked in the restaurant business knows that tough customers are part of the…